Call Answering Service

You can divert calls to the Office Response Telephone Answering Service at the times that;

1. Your office is unattended.
2. When you need to work undisturbed.
3. Your lines are engaged.
4. During busy times when you don't have enough staff available to answer all incoming calls.
5. Outside of your normal office hours.

"Our aim is to be an extension of your business, not a messaging service"

Our Telephone Answering Service answers calls in your chosen business name or style, your caller's will assume they are talking to a member of your staff.

Whilst dealing with calls your Telephone Answering Service team will be presented with the information necessary to allow them to answer caller's basic questions, as a well-prepared receptionist would be able to.

Callers will either ask for "somebody" or "something". We ask you to provide us with a list of your staff with their job titles and each person can have personalised instructions for us to follow.

We can set up specific instructions for your "something" call types such as "New Business Enquiries", "Customer Service" etc. Your callers will be impressed with the level of service they are receiving from "your team" of Telephone Answering specialists.

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I'm interested in a Call Answering Service!